Privacy Notice

1. Privacy Policy

Itron Technology GmbH will ensure your personal detail which will be protected when use our services. We therefore have a policy setting out how your personal data will be processed and protected. Any changes we have done to this data policy can be found on our website.

2. Personal Data

We take responsibility for all the personal data - such as your name, address, email address and date of birth - that you provide us with or that we receive through purchases, when you order catalogues, subscribe to our newsletter or when you create a personal account on www.shop.ione-europe.com.

3. Why do we collect data?

In providing your personal details you consent to us using in order to meet our commitments to you and provide the service you expect. It will be included processing of orders for shipping, managing your account by carrying out, credit checks, sending information such as new services or other marketing offers which may be interesting and also to notify you of any change or enhancement to our services by either email, telephone or mail from Itron Technology GmbH. Your details may also be used to monitor traffic to and from your website to help us improve the design and layout of the site. In the event of any problem with delivery of your items, we will use the information to get in contact with you.

4. Where can I contact to find out what data is held?

You have the right to contact us to find out what personal data is held about you. If it is incorrect, incomplete or irrelevant you can request that the data is corrected or deleted. You can withdraw your consent to us using your personal data for marketing purposes (e.g. sending newsletter or offers, catalogues) whenever you like. You can contact us either by post to Itron Technology GmbH, Am Bruxbaum 6, 41748 Viersen, Germany, telephone +49 (0(163-6981688 or by email to info@ione-europe.com.

5. Who has access to the data?

We will never pass on/sell/swap your data to/with third parties for marketing outside Itron Technology GmbH. Data that is forwarded to third parties is using only meet Itron Technology GmbH's commitments to you. For example, Itron forwards address data to suppliers and shipping agents for deliveries.

6. How long is your data stored for?

Your data is only stored as long as it is needed in order to perform our services, or for the time laid down in law.

7. Do we use Cookies?

A Cookie is a small text file, which will be sent from a web server to a browser and for a future access it will be returned from the browser to the web server. The Cookie will be saved on the hard disk of your computer.

We are using Cookies to adjust optimal your requirement on www.shop.ione-europe.com. Cookies will make the website more user-friendly and make the navigation easier (e.g.  Cookies will save your data like name, address or the content of your shopping bag during your visiting on our website). After your visiting on our website the data will be deleted. Also we are using Cookies to save your personally settings like the country you chose by your first visiting on our website. You don’t need to type in your settings again for your next visiting. Moreover we can find out if you visited our website before.

You can change the settings of your browser that it will not agree Cookies. In “Help” of the menu of your browser you will find out how to do it. Please note that the functions of our website www.shop.ione-europe.com will be limited, if you will decline Cookies; some services will not work any more.

8. How do we protect your data?

We have taken technical and organizational measures to protect your data from loss, manipulation, and unauthorized access, etc. We continually adapt our security measures to technological progress and developments. At www.shop.ione-europe.com we protect your data using encryption. SSL stands for Secure Sockets Layer and is a function that encrypts all information sent between buyer and seller.

9. Card purchases

To make card purchases with as secure as possible, all information is sent in encrypted form by using SSL (Secure Sockets Layer). This means that the information is passed through a secure connection and that your card details cannot be found by external parties.

For any query, comment or suggestions about data protection, please contact: info@ione-europe.com or order@shop.ione-europe.com

Itron Technology GmbH
Am Bruxbaum 6, 41748 Viersen
Deutschland
Telemobilfon: +49 (0) 1636981688
Email: info@ione-europe.com
           order@shop.ione-europe.com